What to Do in the First 24 Hours After Water Damage

Act Fast: The First 24 Hours Are Critical

When water damage strikes your home, every minute counts. The first 24 hours are the most critical period for minimizing damage and preventing secondary issues like mold growth. Whether you're dealing with a burst pipe, flooding, or appliance leak, knowing what to do immediately can save you thousands of dollars in restoration costs.

Step 1: Ensure Safety First

Before entering any water-damaged area, make sure it's safe. Turn off electricity to affected areas if you can safely reach the breaker panel. Watch for structural damage, and never walk through standing water that could be electrically charged.

Step 2: Stop the Water Source

If the water damage is from a burst pipe or appliance, shut off the water supply immediately. For a burst pipe, locate your main water shut-off valve. For appliance leaks, disconnect the specific appliance from its water supply line.

Step 3: Document Everything

Before you start cleaning up, take photos and videos of all damage. This documentation is essential for your insurance claim. Photograph damaged walls, floors, furniture, and personal belongings from multiple angles.

The difference between a $5,000 restoration and a $50,000 restoration often comes down to how quickly homeowners respond in the first 24 hours.

Step 4: Begin Water Extraction

Remove standing water as quickly as possible using mops, towels, wet/dry vacuums, or pumps. The longer water sits, the more damage it causes to flooring, drywall, and structural components.

Step 5: Call a Professional Restoration Company

While DIY efforts help, professional water damage restoration companies have industrial-grade equipment including commercial dehumidifiers, air movers, and moisture detection tools that ensure thorough drying and prevent hidden moisture pockets that lead to mold.

• Industrial water extractors remove water 10x faster than consumer equipment
• Thermal imaging cameras detect hidden moisture behind walls
• Commercial dehumidifiers prevent secondary damage and mold growth
• Antimicrobial treatments stop bacteria and mold before they start

What NOT to Do

Avoid using regular household fans alone — they don't remove moisture from the air. Don't attempt to use a regular vacuum on standing water. Never ignore water damage hoping it will dry on its own — hidden moisture leads to mold growth within 24-48 hours.